Last Updated: 19th May, 2020
What information do we collect?
Personal Information you provide to usPersonal information is information about an identifiable individual. We collect personal information when you voluntarily provide it to us through our Platform or through other means. For example, we may collect personal information such as your name, address, email address and telephone number when you create an account, make a purchase, enter a contest or promotion, communicate with us, submit a review, register to receive a newsletter, take a survey or otherwise submit personal information to us with your communication.
When you make a payment through the Platform, we and/or our third-party service provider also collect billing-related information such your name, address, email address and credit card details. You may voluntarily store your billing-related information with us and/or our third-party service provider. Our current third-party service provider for processing payments is Stripe, Inc. (“Stripe”). You can read about Stripe’s privacy practices by following this link: https://stripe.com/en-ca/privacy.
We may collect personal information when you use with the Platform. For example, when you make a purchase through the Platform, we collect information about the transaction, including information related to the product, order and payment.
We may also collect your precise or approximate location information from your mobile device if you have enabled this feature. We collect this information when the App is running in the foreground (the App is open and, on your screen,) or background (App is open, but not on your screen) of the mobile device.
The information we collect using cookies and other technologies may also include your IP address, browser type, device and system information, unique device identifier, device motion data, mobile network data, the web page you visited before accessing the Platform, advertising identifiers, date and time stamps, crash reports, system activity and other similar information and interactions with the Platform.
You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. If you opt-out of interest-based advertising, you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our Platform.
How do we use your information?We use your personal information to provide products and services and to manage our business operations. For example, we may use your personal information for the following purposes:
- to register your account
- to conduct research and development;
- to authenticate you when you log into your account;
- to provide, administer and improve our Platform;
- to fulfill your requests for products and services;
- to enable communications between users;
- to provide customer support and to respond to your requests;
- to administer your payment for products or services;
- to personalize and improve your experience;
- in connection with legal proceedings;
- to protect the security or integrity of our users, Platform and business; and
- to provide or offer updates, promotions and announcements.
How do we share your information?We may share your information with our affiliates and third-party service providers who help us with our business operations. For example, we share information with service providers or our affiliates who provide us with development, storage, marketing, analytics, payment processing and promotional services.
We may share your information with restaurants and other merchants for purposes including the fulfillment of orders which you placed and to provide them with analytics and other usage information.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information as part of that transaction.
If you choose to submit a review of a restaurant or other merchant on the Platform, your review may be published on the Platform and shared with the applicable restaurant or merchant. You also consent to us using such reviews in any marketing or advertising materials.
We may share information about you if necessary, for us to collect a debt from you or as permitted or required by law, for example with regulators and law enforcement agencies.
We may also share aggregated demographic or otherwise non-personal information with our partners and advertisers, such as usage statistics of the Platform.
How do you change your information?If you have an account, you may review and change personal information which you provided to us by logging into your account and modifying the personal information stored in connection with your account. If you do not have an account or for other questions about our privacy practices, you may contact us using the email address below.
Storage Outside of CanadaYour personal information may be stored by us or our service providers outside of Canada. If your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.
SecurityWe follow generally accepted standards to protect your personal information. For example, our Platform is encrypted and protected SSL encryption software. However, no method of electronic transmission or platform is 100% secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our Platform if you consider that information to be sensitive.
Additional Protections for MinorsThe Platform is intended for individuals who are of the age of majority in the jurisdiction of residence. We do not knowingly collect solicit or collect personal information from individuals under the age of 13. If you become aware that a person under the age of 13 has provided us with personal information, please contact us at the email address below and we will take steps to delete such information.
How do I permanently delete my account?We ask individual Users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes). After your account has been deleted, you won't be able to retrieve anything you've added. To permanently delete your account, you may contact our Privacy Officer at firstname.lastname@example.org. We will delete all of your information within 72 hours.