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FAQ
Pumpkin Pass
Order
Q.
What's a Pumpkin Pass?
Pumpkin Pass for everyone is a pilot program to provide unlimited free deliveries up to 25km to subscribed users.
Q.
How to subscribe for Pumpkin Pass?
You can find the Pumpkin Pass option under the Profile section and follow the instructions to subscribe to Pumpkin Pass.
Q.
How to unsubscribe from Pumpkin Pass?
Open your Pumpkin Pass from the profile section and deselect the auto-renewal option at least 48 hours before a new cycle starts.
Q.
Is Pumpkin Pass refundable?
Once active, the Pumpkin Pass cannot be cancelled for the same month.
Q.
What is the cost of Pumpkin Pass?
$19.95 + tax per month for Super Saver pack (unlimited food deliveries up to 25km).
Q.
What is the minimum order value to get free deliveries with Pumpkin Pass?
A minimum order subtotal $20 is required to avail free deliveries with Pumpkin Pass.
Q.
What restaurants can I apply my Pumpkin Pass at?
Pumpkin Pass is valid at all restaurants within a distance of 25km.
Q.
Why is my Pumpkin Pass not working?
The Pumpkin Kart is valid for unlimited food deliveries up to 25km during the active subscription period on orders with a subtotal greater than $20. Kindly contact us via live chat if you face any issues.
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